Office of Consumer Protection

As the use of smart phones increase in today’s world, phone apps and a variety of other products are increasingly being marketed by third parties to mobile phone users through the use of unfair and deceptive practices, such as “mobile cramming.” Mobile cramming charges are third party charges that may appear on your mobile phone ...
Read More MOBILE CRAMMING: BEWARE OF UNAUTHORIZED CHARGES ON YOUR MOBILE PHONE BILL

Have you been approached in person, received a telephone call, a postcard, an email or a text message from a travel company offering free or discounted activities, free vacation, free airfares or substantial discounts.   Not sure if you’re dealing with a travel scam?  Here are six signs that sun-filled getaways aren’t what they seem: You ...
Read More Six Signs It’s a Travel Scam