DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS Office of Consumer Protection NEIL ABERCROMBIE GOVERNOR KEALII S. LOPEZ DIRECTOR FOR IMMEDIATE RELEASE Nov. 26, 2013 State Urges Shoppers To Know Merchandise Return Rules HONOLULU — Holiday shopping has begun and the state’s Office of Consumer Protection wants you to be prepared when heading to the stores. Before ...
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Taking Action
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS Office of Consumer Protection NEIL ABERCROMBIE GOVERNOR KEALII S. LOPEZ DIRECTOR FOR IMMEDIATE RELEASE Nov. 22, 2013 Major Mobile Carriers to Stop Billing Problematic Third-Party Charges HONOLULU — The Department of Commerce and Consumer Affairs’ Office of Consumer Protection (OCP) announced a major ...
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Hawaii Revised Statutes Chapter 486N
DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS Office of Consumer Protection News Release NEIL ABERCROMBIE GOVERNOR _________________________________________________________________________________________________ BRUCE KIM ...
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As the use of smart phones increase in today’s world, phone apps and a variety of other products are increasingly being marketed by third parties to mobile phone users through the use of unfair and deceptive practices, such as “mobile cramming.” Mobile cramming charges are third party charges that may appear on your mobile phone ...
Read More MOBILE CRAMMING: BEWARE OF UNAUTHORIZED CHARGES ON YOUR MOBILE PHONE BILL
Have you been approached in person, received a telephone call, a postcard, an email or a text message from a travel company offering free or discounted activities, free vacation, free airfares or substantial discounts. Not sure if you’re dealing with a travel scam? Here are six signs that sun-filled getaways aren’t what they seem: You ...
Read More Six Signs It’s a Travel Scam