Regulated Industries Complaints Office

The DCCA will be open 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays. See Calendar for State holidays…

Call the DCCA Consumer Resource Center at 587-4272 if you have a complaint involving a licensed or unlicensed business. To call the Consumer Resource Center from the neighbor islands, dial 274-3141 from Kauai; 984-2400 from Maui; 974-4000 from the Big Island; and 1-800-468-4644 then 74272# from Molokai or Lanai.

Licensing and Business Information Hotline

To obtain information on existing businesses, complaints history and licensing information. The phone number to call is 587-4272.

Oahu Offices

Main Office
State Office Tower
Leiopapa a Kamehameha Building
235 S. Beretania St., 9th Floor
Honolulu, Hawaii 96813

Google Map
View ( State Capitol District Map )

Prior Complaints History
Office Hours: 7:45 a.m. – 4:30 p.m., M-F
Oahu: 808-587-4272

Consumer Resource Center
Office Hours: 7:45 a.m. – 4:30 p.m., M-F
Oahu: 808-587-4272

Neighbor Island Offices

Kauai
3060 Eiwa Street,
Room 204
Lihue, Hawaii 96766
808-274-3200

Maui
1063 Lower Main Street,
Suite C-216
Wailuku, Hawaii 96793
808-243-5808

Hawaii – Hilo
120 Pauahi Street
Suite 212
Hilo, Hawaii 96720
808-933-8846

Hawaii – Kona
Hualalai Center, Room C-309
75-170 Hualalai Road
Kailua-Kona, Hawaii 96740
Phone: 808-327-9590

Consumer Dial

Hawaii’s 24-hour automated information and fax on demand service. Your source of information about commonly asked consumer and business questions. Dial 587-1234. This service is for those who do not have internet access.

Phone/Fax Numbers

Telephone:
(808) 586-2653

Residents on the neighbor islands may call the following numbers followed by 6-2653 and the # sign:

Kauai 274-3141
Maui 984-2400
Hawaii (808) 974-4000
Lanai & Molokai 1-800-468-4644 (toll free)