CONSUMER ALERT: STATE URGES CONSUMERS WITH SPORTS AUTHORITY GIFT CARDS TO REDEEM UNUSED BALANCES

Posted on May 2, 2016 in News Releases

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
OFFICE OF CONSUMER PROTECTION

DAVID Y. IGE
GOVERNOR

CATHERINE P. AWAKUNI COLÓN
DIRECTOR

STEPHEN H. LEVINS
EXECUTIVE DIRECTOR, OFFICE OF CONSUMER PROTECTION

FOR IMMEDIATE RELEASE
May 2, 2016

State Urges Consumers with Sports Authority Gift Cards
to Redeem Unused Balances Immediately
Company files for bankruptcy; consumers should use gift cards, return unwanted merchandise

HONOLULU – Stephen Levins, Executive Director of the Department of Commerce and Consumer Affair’s Office of Consumer Protection, is urging Hawaii consumers who may be holding gift cards, certificates or store credits from Sports Authority to redeem their balances as soon as possible. Consumers are also urged to return unwanted merchandise immediately for a refund or exchange.

The company filed for Chapter 11 bankruptcy protection in March of this year, and initially had received approval from the bankruptcy court to proceed with business as usual. The company has since announced plans to begin liquidating its business throughout the United States, including its operations in Hawaii. Change is expected in the coming weeks, with an auction scheduled for late May, making the future of the company uncertain.

“An important guideline with gift cards is to use them as soon as you can, because if a store closes or goes bankrupt, there may be little to no recourse for a consumer to recover an unspent balance,” said Executive Director Levins. “If you currently have a Sports Authority gift card, you should use it immediately to avoid losing whatever credit it contains.”

Sports Authority operates eight stores in Hawaii, in Hilo, Honolulu, Kahului, Kailua-Kona, Kaneohe, Kapolei, Lihue, and Waikele.

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Media Contact:
William Nhieu
Communications Officer
Department of Commerce and Consumer Affairs
Email: wnhieu@dcca.hawaii.gov
Phone: (808) 586-7582
Cell: (808) 389-2788