OCP Development

Better Business Bureaus

• Council of Better Business Bureaus
• Hawaii Better Business Bureau
• AUTOLINE — mediation and arbitration of car complaints
• BBB OnLine (look for the “CARE” symbol to assure honest dealings)
• Better Business Bureau On-line Complaint Form (national)
• Boston Better Business Bureau (with on-line reliability reports, scam alerts, more)
• Links to local Better Business Bureaus
• New York Metro Better Business Bureau
• Vancouver Island BBB

International Consumer Agencies and Organizations

• Australian Consumers’ Association
• Queensland, Australia Office of Consumer Affairs
• Canadian Consumer Education & Information Forum (CCEIF)
• Consumers’ Association of Canada
• Consumers International
• Consumers’ Institute of New Zealand Consumer Online (NZ’s Consumer Reports)
• Denmark National Consumer Agency
• Hong Kong Consumer Council
• Federation of Malaysian Consumers Association
• Trading Standards on the Net (U.K.)
• Welsh Consumer Council (Wales)

Consumer Organizations and Professional Associations

• Alternative Dispute Resolution (ADR) services
  Forum of a nationwide network of professional arbitrators and mediators comprised of former judges, litigates and law professors.
• American Arbitration Association
• American Association of Individual Investors
• American Association of Retired Persons (AARP)
• American Council on Consumer Interests
• Association of Certified Fraud Examiners
• American Society of Travel Agents Consumer Affairs Dept.
• Center for Science in the Public Interest
• CENTRAL NOTICE-Class Actions
  Listing of Class Actions and Lawsuits to Recover Money and Protect Your Rights By Private Citizens and Government Agencies
• Coalition for Consumer Health & Safety
• Consumer Action (San Francisco) email only
• Consumer World
  Consumer World® has gathered over 1500 of the most useful consumer resources on the Internet, and categorized them here for easy access.
• Consumer Credit Counseling Service of Greater Washington
• Consumer Credit Counseling Service of Houston
• Council of Better Business Bureaus
• Direct Marketing Assn.(DMA)
• Direct Selling Association Code of Ethics
• Electronic Privacy Information Center
• The Internet Advocacy Center (consumer links/info)
• National Assn. of Consumer Agency Administrators (NACAA)(e-mail)
• National Assn. of Consumer Bankruptcy Attorneys
• National Assn. of Insurance Commissioners
• National Assn. of Securities Dealers complaint program
• National Charities Information Bureau
• National Consumer Law Center
• National Consumer Organizations (list)
• National Fraud Information Center (National Consumers League — info)
• NICE — National Institute for Consumer Education
• Netcheck Commerce Bureau (similar to BBB)
• Physicians Who Care (medical info)
• Privacy Rights Clearinghouse
• Public Citizen founded by Ralph Nader
• Public Interest Research Groups (USPIRG & state PIRGs)
• SOCAP — Society of Consumer Affairs Professionals in Business
• TenantNet
• TRAC — Telecommunications Research & Action Center
• Trial Lawyers for Public Justice