Contact Consumer Protection
The DCCA will be open 7:45 AM – 4:30 PM (Hawaii Standard Time), Monday to Friday, except state holidays. See Calendar for State holidays…
WHERE TO CALL FOR MORE INFORMATION:
Call the DCCA Consumer Resource Center if you wish to file a consumer complaint regarding a merchant, business, or licensed professional in Hawaii:
Oahu (808) 587-4272 (press 3 at the menu)
Maui (808) 984-2400 (ext. 7 – 4272#)
Hawaii (808) 974-4000 (ext. 7 – 4272#)
Kauai, (808) 274-3141 (ext. 7 – 4272#)
Lanai/Molokai 1-800-468-4644, (ext 7-4272#).
Prior Complaints: (808) 587-4272 (press 1 at the menu)
Office Locations, Hours and Telephone Numbers
Hilo office: New Kaiko’o Building (Downtown Hilo, Bank of Hawaii Building) 120 Pauahi Street, Suite 212 Hilo, Hawaii 96720 Phone: (808) 933-0910 Fax: (808) 933-8845 Hours of operation: 7:45 AM – 4:30 PM Mon-Fri |
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Wailuku office: Wells St. Professional Center 2145 Wells Street, Suite 106 Wailuku, Hawaii 96793 Phone: (808) 243-4648 Fax: (808) 243-5807 Hours of operation: 7:45 AM – 4:30 PM Mon-Fri |
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Honolulu office (main location): Leiopapa A Kamehameha Building 235 South Beretania Street, Suite 801 Honolulu, Hawaii 96813 Phone: 586-2630 Fax: 586-2640 Hours of operation: 7:45 AM – 4:30 PM Mon-Fri |
View (State Capitol District Map (PDF) )
Please feel free to E-Mail us:
[email protected]
We do not accept complaints by e-mail at this time.
To obtain information about prior complaints against specific businesses, call:
Prior Complaints History: 808-587-4272 (press 1 at the menu)
7:45 a.m. – 4:30 p.m. Mon.-Fri.
To file a complaint or to obtain general consumer information, call:
Consumer Resource Center: 808-587-4272 (press 2 at the menu)
From Maui, call 984-2400; (ext. 7 – 4272)
From Hawaii, call 974-4000; (ext. 7 – 4272)
From Kauai, call 274- 3141; (ext. 7 – 4272)
From Lanai/Molokai, call 1-800-468-4644; (ext. 7-4272)
7:45 a.m. – 4:30 p.m. Mon.-Fri.
To obtain landlord-tenant information, call:
From Maui, call 984-2400; (ext. 6 – 2634)
From Hawaii, call 974-4000; (ext. 6 – 2634)
From Kauai, call 274- 3141; (ext. 6 – 2634)
From Lanai/Molokai, call 1-800-468-4644; (ext. 6 – 2634)
8:00 a.m. – 12:00n, Mon.-Fri.