Helpful Consumer Numbers
| Action Line | 591-0222 | Consumer Complaint Resolution Service |
| Better Business Bureau | 536-6956 | Consumer and Business Relations |
| Building Inspector | 527-6339 | Construction, Maintenance, and Safety Codes; Zoning Ordinances; Sub-standard Housing Complaints |
| Child Welfare Services (24 hr) | 832-5300 | Reporting Child Abuse & Neglect |
| Civil Rights Commission | 586-8636 | Civil Rights |
Credit Reporting Companies
Companies that Gather and Sell Information About You Regarding Your Credit (Enforced by the FTC)
| Equifax | 685-1111 | |
| Experian | (800) 682-7654 |
|
| Trans Union | (800) 916-8800 |
DCCA
| Consumer Resource Center & Licensing Business Info. Ctr. | 587-3222 | Questions regarding; Lemon law, Hawaii Laws & Statutes, Filing Complaints; registration on existing business; verification of licensed person; prior complaints history |
| Consumer Advocacy | 586-2800 | Protects Consumer with regard to Regulated Utility & Transportation services |
| Consumer Dial Program | 587-1234 | Various Consumer Alerts, Bus. Reg. Forms by Fax, Consumer Topics |
| Financial Institution Division |
586-2820 |
Regulates State-Chartered Financial Institutions |
| Insurance Division |
586-2790 |
Oversees Insurance Industry |
| Securities Commission | 586-2740 | Investigates Securities Fraud |
District & Small Claims Courts
(538-5151)
(Small Claims Court) Claims up to $3500 (District Court) Claims up to $10,000; Non Jury Trials; Petty Misdemeanors; Non-Criminal
| Maui | 244-2838 | |
| Molokai | 553-5451 | |
| Lanai | 565-6447 | |
| Kauai | 246-3330 | |
| Kona | 322-8700 |
Executive Office on Aging
| Executive Office on Aging | 586-0100 | Services for Seniors |
Police Dept.
| Emergency | 911 | For In-Progress Complaints |
| Confidential code a phone | 955-3500 | Filing Complaints |
| Crime stoppers | 955-8300 | Accepts Information on Crimes |
Legal
| Ask a Lawyer | 537-1868 | Free Legal Advice – Wednesdays ONLY between 6:00 -7:00 pm |
| Hawaii State Bar Association | 537-1868 | Verification of Licensure for Lawyers |
| Office of Disciplinary Counsel | 521-4591 | Complaints against Lawyers |
Legal (Mediation)
Volunteer Mediators ($10 fee).
| Neighborhood Justice Center | 521-6767 | |
| Med. Service of Maui | 244-5744 | |
| Med. Center of Molokai | 553-3844 | |
| Kauai Med. Program | 245-4077 | |
| Ku’iahi Med. Center-Hilo | 935-7844 | |
| West HI Med. Serv.-Kamuela | 885-5525 |
Legal Aid Society
Attorney’s office equipped to help people who are income eligible, to obtain: free service; counsel; advice and Representation Volunteer Mediators ($10 fee)
| Oahu | 536-4302 | |
| Maui | 244-3731 | |
| Molokai | 553-3251 | |
| Lanai | 565-6089 | |
| Kauai | 245-4728 | |
| Hilo | 961-2851 | |
| Kona | 329-8331 |
Legislative Reference Bureau
| Legislative Reference Bureau | 587-0670 | Questions on Revised Statutes |
National Fraud Info Center
| National Fraud Info Center | (800) 876-7060 |
Consumers can Ask Questions or Make Fraud Reports |
Postal Inspector
| Postal Inspector | (800) 654-8896 |
Mail Fraud Hotline |
Filing On-line Complaints
| Telephone Company Complaints (on-line) FCC | https://esupport.fcc.gov/complaints.htm | Consumers can File Complaints against Telephone Companies On-Line |
Neighbor Island Toll-Free Numbers
(Used when calling from neighbor islands)
| Big Island | 974-4000 | (Then dial the last five digits of the state phone number) |
| Kauai | 274-3141 | (Then dial the last five digits of the state phone number) |
| Maui | 984-2400 | (Then dial the last five digits of the state phone number) |
| Molokai or Lanai | (800) 468-4644 |
(Then dial the last five digits of the state phone number) |
Executive Director
