Travel Agency Program
Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices may change at anytime. Please check the Professional and Vocational Licensing (PVL) main page at https://cca.hawaii.gov/pvl/ for the most current updated information.
Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.
Staff continue to telework and remain available during normal hours to meet the needs of the public over the phone (808-586-3000) and by email (reach the appropriate Board, Program, or Commission via https://cca.hawaii.gov/pvl/contact/). The public is strongly encouraged to continue calling in or utilizing the available online services. For a full listing of DCCA’s online services please go to https://cca.hawaii.gov/covid19.
Travel Agency License Types
- Travel Agency
- Charter Tour Operator
Applicant and Licensee Information
Application and Licensing Information
Renewal and Restoration Information
Renewal Information
- All Licenses regardless of issuance date, are subject to renewal by December 31 of every odd-numbered year.
| On-time renewals for the licensing period of January 1, 2022 to December 31, 2023 |
| Renew Online: |
| Renewals accepted: November 8, 2021 to December 31, 2021 |
| Renewal Postcard Reminder Mailout: November 5, 2021 |
| Renew By License Expiration Date: December 31, 2021 |
Licenses not renewed by license expiration date are unlicensed and may not practice.
Renewal Fees
| On-Time Cost to Renew |
| Travel Agency (TAR) – active status, $138.00 |
| Travel Agency (TAR) – inactive status, $12.00 |
Restoration Information
| Forfeited licenses may be restored within 6 months and subject to meeting restoration requirements. |
| Failure to restore a forfeited license within 6 months after the license expiration date will result in the termination of the license and the person must apply as a new applicant and meet current licensing requirements. |
Restoration Fees
| Cost to Restore (late renewal) |
| Travel Agency (TAR) – active status, $158.00 |
| Travel Agency (TAR) – inactive status, $32.00 |
Regulating Body
- Department of Commerce and Consumer Affairs - Director
Proof of Vaccination or a Negative COVID-19 Test is Required to Enter State Facility
In accordance with Gov. Ige’s Executive Order, beginning Sept. 13, 2021, all visitors to the Department of Commerce and Consumer Affairs should be prepared to provide verification of being fully vaccinated or a negative COVID-19 test result in order to enter the state facility. The test sample cannot be taken more than 72 hours prior to time of entry and must be administered or observed by an authorized site or healthcare provider. All approved visitors are still required to wear masks, physically distance, and obey instructions as directed by staff while inside. People under the age of 12, who are not yet eligible for the vaccine, are exempt from the requirement.