Travel Agency Program

Due to COVID-19 and for the health and safety of both consumers and staff, walk-in services at the Department of Commerce and Consumer Affairs offices are available during abbreviated hours between 7:45 a.m. to 12 p.m., Monday through Friday, until further notice. Please observe proper safety protocols (e.g., face covering and physical distancing) when visiting.

Staff will remain available during normal hours to meet the needs of the public over the phone and online. The public is strongly encouraged to continue calling in or utilizing the available online services. Contact information for each division is available at https://cca.hawaii.gov/contact/. For a full listing of online services please go to https://cca.hawaii.gov/covid19.

Travel Agency License Types

  • Travel Agency
  • Charter Tour Operator

Regulating Body

  • Department of Commerce and Consumer Affairs – Director

RENEWAL AND RESTORATION INFORMATION

Renewal Information...

  • All Licenses regardless of issuance date, are subject to renewal by December 31 of every odd-numbered year.
On-time renewals for the licensing period of January 1, 2020 to December 31, 2021
Renew Online:

https://pvl.ehawaii.gov/mypvl

Renewals accepted: November 4, 2019 to December 31, 2019
Renewal Postcard Reminder Mailout: November 1, 2019
Renew By License Expiration Date: December 31, 2019

Licenses not renewed by license expiration date are unlicensed and may not practice.

Renewal Fees

On-Time Cost to Renew
Travel Agency (TAR) – active status, $138.00
Travel Agency (TAR) – inactive status, $12.00

Restoration Information...

(TAR) Forfeited licenses may be restored within 6 months and subject to meeting restoration requirements.
Failure to restore a forfeited license within 6 months after the license expiration date will result in the termination of the license and the person must apply as a new applicant and meet current licensing requirements.

Restorations for the licensing period of January 1, 2020 to December 31, 2021
Restorations accepted: January 1, 2020 to June 30, 2020
Restore By: June 30, 2020

Restoration Fees

 Cost to Restore (late renewal)
Travel Agency (TAR) – active status, $158.00
Travel Agency (TAR) – inactive status, $32.00