Travel Agency Program

IMPORTANT: All licenses must be renewed by December 31, 2023. See information below on renewing online. Hard-copy renewals may be requested by contacting the Licensing Branch at (808) 586-3000 or by emailing [email protected].

If your license was previously approved for a waiver of the client trust account requirement, do NOT answer "yes" or check the box for the first three attestations regarding the client trust account.  Instead, you must submit a HARD COPY renewal with a signed letter that confirms the travel agency still:

  1. Is not physically located in Hawaii;
  2. Does not accept cash or check payments from its consumers to conduct its travel services/business;
  3. All consumer payments for travel services arranged by the travel agency will only be made by electronic payment methods, such as credit charge or debit card; and
  4. All payments received will be made directly to the travel providers/facilitator.


You may answer "yes" or check the box for the last attestation, "I am in compliance with all the provisions of Chapter 468L, HRS, regarding the client trust account" as applicable.

Travel Agency License Types
  • Travel Agency
  • Charter Tour Operator
Renewal Information<br /> (Renew by December 31 every odd-numbered year)
  • All Licenses regardless of issuance date, are subject to renewal by December 31 of every odd-numbered year.
On-time renewals for the licensing period of January 1, 2024 to December 31, 2025
Renew Online:
Renewals accepted: November 6, 2023 to December 31, 2023
Renewal Postcard Mailout: November 3, 2023
Renew By License Expiration Date: December 31, 2023

Licenses not renewed by license expiration date are unlicensed and may not practice.

On-Time Cost to Renew
Travel Agency (TAR) – active status, $138.00
Travel Agency (TAR) – inactive status, $12.00
Restoration Information<br /> (Restore within 6 months after license expiration)
Forfeited licenses may be restored within 6 months and subject to meeting restoration requirements.
(Must restore by hardcopy only)
Failure to restore a forfeited license within 6 months after the license expiration date will result in the termination of the license and the person must apply as a new applicant and meet current licensing requirements.
 Cost to Restore (late renewal)
Travel Agency (TAR) – active status, $158.00
Travel Agency (TAR) – inactive status, $32.00
Regulating Body
  • Department of Commerce and Consumer Affairs - Director