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- Consumer Advocate and Other Parties File GEMS Stipulation – Docket No. 2014-0135At the end of August, the Consumer Advocate (CA), Hawaii Green Infrastructure Authority, Hawaiian Electric Companies, Hawaii Solar Energy Association and Blue Planet Foundation submitted a stipulation to the Public Utilities Commission (PUC) proposing revisions to the process for new and/or enhanced product approval for the Green Energy Market Securitization (GEMS) Program. The parties propose […]
- Oahu Rental and Utility Relief Program will cease accepting applications on Thursday, June 30 at 4:30 p.m.After helping more than 12,000 local families stay safely housed during the pandemic, the Rental and Utility Relief Program (RURP) will cease accepting applications on Thursday, June 30 at 4:30 p.m. New applications will be reviewed on a first-come, first-served basis and paid out based on the remaining funds available. While the application portal will close at […]
- Issue #28, December 2017Slim Down for the New Year, HECO Begins RFP Process, PUC Approves Energy Programs, Kaupulehu Water Rate Case Update, MECO Rate Case
- HECO and Pacific Biodiesel Sign Contract for Electricity Generation – Docket No. 2017-0393Hawaiian Electric Company (HECO) and Pacific Biodiesel Technologies have reached a new agreement for the Maui-based company to supply biodiesel processed from recycled waste cooking oil and other local feedstocks for the 50-megawatt Schofield Generating Station, eight-megawatt Honolulu. Read more details about the application by searching Docket No. 2017-0393 in the PUC Document Management System. You […]
- FCC Launches National Lifeline Eligibility Verifier in HawaiiThe Federal Communications Commission (FCC) established the National Verifier in 2016 to make Lifeline eligibility determinations and perform a variety of other functions necessary to enroll subscribers into the Lifeline Program. Hawaii soft launched with four other states and one territory back in October 2018 to join the National Verifier. The soft launch period will […]
- March 31 – Virtual Meeting to Discuss West Kauaʻi Energy ProjectMembers of the public are encouraged to participate in an informational virtual community meeting to learn about the West Kauaʻi Energy Project; an innovative pumped-storage hydro and irrigation project coupled with solar and battery storage being undertaken by KIUC and its renewable energy partner, AES. The meeting will be held on Wednesday, March 31 starting […]
- Issue #45 – April 2021In this issue: 988 Suicide Prevention Hotline, Hawaiian Electric’s Interconnection Process and Transition Plans for Retirement of Fossil Fuel Power Plants, COVID-19 Utility Update, Utility Bill Assistance Programs
- June 3, 2021 – Rent & Utility Relief Program WebinarRental and Utility Relief Program will reopen on Monday, June 7 at 6 p.m. The City & County of Honolulu will conduct a webinar on Thursday, June 3, from 12:30 p.m. to 1:30 p.m. about the Rent & Utility Relief Program application process. It will be hosted at the One Oahu Facebook page: facebook.com/oneoahu. No […]
- Filing a ComplaintAs a customer, you have certain rights pertaining to your utility services. If you have questions pertaining to your bill or the services you receive, call your service provider for more information. If you are not satisfied with their response, you can file a complaint with the Public Utilities Commission (PUC). Informal Complaints After trying […]
- Water & Wastewater ServicesNot all water and wastewater companies are the same, some are regulated and some are not. About Water & Wastewater Services Water and wastewater treatment services are provided by either city or county government agencies, also known as municipal service providers, member cooperatives, or private companies. Private investor owned utility companies use investor resources to […]