Licensing Area: Collection Agency

Contact Information for Frequently Called Numbers

Professional and Vocational Licensing
(808) 586-3000

  • Request an application
  • Inquire about licensing requirements
  • Applicants can check on the status of an application
  • Inquire about licensee maintenance requirements

RICO Consumer Resource Center
(808) 587-3295 or (808) 587-4272

Business Registration Division

Executive Officer

Sandra Matsushima

Telephone
(808) 586-2693

Residents on the neighbor islands may call by dialing the following toll free numbers followed by the last 5 digits of the phone numbers above and the # sign:

Kauai 274-3141
Maui 984-2400
Hawaii 974-4000
Lanai & Molokai 1-800-468-4644

Address:
DCCA-PVL
Att: COLA
P.O. Box 3469
Honolulu, HI 96801

Email:

collection@dcca.hawaii.gov

License Categories

  • Agency
  • Exempt Designation

Renewal

Biennial June 30 every even numbered year.

On-time renewals for the licensing period of July 1, 2016 to June 30, 2018 begins on Monday, May 9, 2016 and ends midnight (HST) Thursday, June 30, 2016.

Renewal  hardcopy applications will be mailed out May 6, 2016

To be guaranteed a pocket card by June 30, 2016
Renewals should be submitted by May 31, 2016

Failure to timely renew by the renewal date will result in the forfeiture of the registration. After the renewal date, the forfeited registration may be restored within 60 days and subject to meeting restoration requirements. Failure to restore a forfeited registration within 60 days after the renewal date will result in the termination of the registration and the person must apply as a new applicant and meet current registration requirements.

Pursuant to Section 436B-14.5, HRS , any license held by a member of the armed forces, National Guard, or a reserve component that expires, is forfeited, or deemed delinquent while the member is on active duty and deployed during a state or national crisis shall be restored if certain restoration requirements are met. Military Renewal and Restoration Information Sheet.

Regulating Body

Department of Commerce and Consumer Affairs – Director