FAQs

Can you verify the graduation date and degree conferred for a former student of Heald College for a prospective employer?

We cannot do this education verification over the phone. You must submit a completed transcript request form and attach an authorization form signed by the former student that provides permission to release the information to you. Employment companies are allowed to email or fax these forms to us. Please note that beginning July 1, 2016, a $10 fee per request will apply. Our email address is hpeap@dcca.hawaii.gov. Our fax number is (808) 586-2856.

HPEAP Form Heald

Do you have records for closed school, Hawaii Business College?

No, the DCCA was not the oversight agency at the time of the closing of this institution. However, see this link for a notice from the Office of Consumer Protection:
http://cca.hawaii.gov/ocp/udgi/

What types of schools must seek authorization?

  • A private college or university having a physical presence in the State that offers degrees or diplomas.
  • An out-of-state public institution having a physical presence in the State that offers degrees or diplomas.
  • A seminary or religious training institution having a physical presence in the State that is exempt from property taxation in the State and that offers degrees or diplomas.

What does “physical presence in the State” mean?

(1)  Having a physical location in the State, or

(2)  Having an administrative office in the State to:

  • Provide information or to enroll students
  • Provide services to enrolled students
  • Provide office space for instructional and non-instructional staff, and
  • Maintain an institutional mailing address, street address, or telephone number in the State.

Do only accredited schools need to obtain state authorization?

Yes, and “accredited” means holding an institutional accreditation by name to offer post-secondary education as a United States-based institution from a regional or national accrediting agency recognized by the U.S. Department of Education.

To operate in the State, a private college or university shall be accredited on the basis of an on-site review. Although there is no time restriction as to when the on-site review actually occurred, please submit information about your most recent on-site review.

What types of schools do not obtain state authorization?

  • Unaccredited post-secondary educational institutions governed by HRS chapter 446E.
  • Schools that offer courses exclusively through online and distance education.
  • Non-degree granting post-secondary educational institutions licensed by any entity of the State (such as the Department of Education) or governed by any other chapter of the Hawaii Revised Statutes (such as cosmetology and pre-license real estate schools).
  • Schools conducted by religious entities that are owned by a religious organization lawfully operating as a nonprofit religious corporation and that award only religious degrees or certificates.
  • Schools that offer courses conducted by public school complex areas.
  • Schools that offer seminars or refresher courses sponsored by professional, business, or farming organizations for their members.
  • Schools that provide courses that do not lead to degrees.
  • Apprenticeship or training programs provided by labor unions to their members.
  • Schools or programs conducted by firms or persons for training their employees.
  • Schools that are a part of the University of Hawaii system.

How does a college or university obtain authorization?

  • Complete the prescribed form.
  • Provide information showing you are currently accredited by a regional or national accrediting agency recognized by the U.S. Department of Education.
  • Certify that in the past two years your accreditation has not been suspended or withdrawn, that you have not been prohibited from operating in another state, or that you do not have substantially the same owners, governing board, or principal officers as a private college or university that has had its accreditation suspended or withdrawn or been prohibited from operating in another state.
  • Provide information showing you were accredited on the basis of an on-site review.
  • Affirm that you will notify the department within 30 days of any material information relating to an action by your accrediting body regarding your status and that you will immediately notify the department if your accrediting body is no longer recognized by the U.S. Department of Education.
  • Affirm that you will notify the department at least one year prior to ceasing operations.
  • Provide evidence of financial integrity.
  • Pay the required fees.

How does a seminary or religious training institution obtain authorization?

  • Complete the prescribed form.
  • Provide information showing you qualify as a bona fide religious training institution exempt from property taxation under the laws of the State.
  • Provide information showing you qualify as an institution of post-secondary education offering associate, baccalaureate, post-baccalaureate, master’s, or doctoral degrees or diplomas.

How does a college or university demonstrate financial integrity?  First option:

  • Show you have been accredited for at least 10 years
  • Show you have operated continuously in the State for at least 10 years
  • Affirm you have not filed for bankruptcy protection pursuant to title 11 of the U.S. Code.
  • Show you maintain a composite score of at least 1.5 on your equity, primary reserve, and net income ratios.
  • Show you meet or exceed the pro rata refund policies required by the U.S. Dept. of Education in title 34 CFR part 668; provided that if you do not participate in federal financial aid programs, your refund and termination policies shall comply with requirements of your accrediting body.
  • If you show that your school is part of a group of private colleges or universities that is owned and operated by a common owner and the other private colleges and universities have been accredited for at least 10 years and been in operation continuously for at least 10 years, you do not have to meet the 10-year criteria.

How does a college or university demonstrate financial integrity?  Second option:

  • Show that your accrediting body requires you to maintain a surety bond or escrow account or has affirmatively waived or removed that requirement.
  • Show you operate an instructional facility in the State.
  • Provide (annually) audited financial statements for the most recent year that demonstrate you maintain positive equity.
  • Show you maintain a composite score of at least 1.5 on your equity, primary reserve, and net income ratios.
  • Show you meet or exceed pro rata refund policies required by the U.S. Dept. of Education in title 34 CFR part 668; provided that if you do not participate in federal financial aid programs, your refund and termination policies shall comply with requirements of your accrediting body.

How does a college or university demonstrate financial integrity?  Third option:

  • Submit a surety bond in favor of the State executed by the college or university as the principal by a surety company authorized to do business in the State.
  • The bond shallrun concurrently with the authorization period.
  • The bond shall be conditioned to provide indemnification to any student or enrollee, or to any parent or legal guardian of a student or enrollee, whom the director finds to have suffered a loss of tuition or fees as a result of any violation of the chapter and to provide alternative enrollment for students enrolled in a college or university that ceases operation.
  • The amount of the bond shall be the greater of $50,000 or an amount equal to a reasonable estimate of the maximum prepaid, unearned tuition and fees of the school, excluding prepaid tuition revenue that consists of government grants or federal student loans authorized under title IV of the Higher Education Act of 1965 for the period or term during the applicable academic year for which programs of instruction are offered, including but not limited to programs offered on a semester, quarter, monthly, or class basis.  The school shall use the period or term of greatest duration and expense if the academic year consists of one or more periods or terms.

Can I file a complaint against an authorized post-secondary educational institution?

  • You must exhaust all administrative remedies available at the institution first; provided that if the complaint involves a violation of state or federal criminal law, this requirement shall not apply.
  • A student or former student of the University of Hawaii system, a private college or university, seminary, or religious training institution may file a complaint concerning the institution at which the student is or was enrolled. The HPEAP may investigate complaints based on possible violations of this chapter or rules.  HPEAP cannot consider complaints that infringe on the academic or religious freedom of, or question the curriculum content of an educational institution.

Can I file a claim against a private college or university for cessation of operations?

  • A student or enrollee, or a parent or legal guardian of the student or enrollee, who claims loss of tuition or fees as a result of cessation of operations may file a claim if the claim results from an act or practice that violates a provision of this chapter.
  • This shall apply only to those students enrolled in the private college or university at the time it ceases operation.
  • A seminary or religious training institution shall not be subject to these requirements.