DCA Employment Opportunities

Work for the State of Hawaii, Department of Commerce and Consumer Affairs, Division of Consumer Advocacy

The State of Hawaii is one of Hawaii’s largest employers and offers a competitive compensation package.

The following are non-Civil Service (Exempt) positions available at DCA. For more information, or to apply, please see each posting’s complete position details. Interested applicants also need to submit Form 278 to the hiring office.


Administrative Specialist
Position Number 123136

Duties Summary:

The position provides administrative support to the Public Utilities/Transportation Officer and Executive Director in the administration of the daily operations of the Division. This position will also assist with the planning, coordination, budgeting, execution, and oversight of Division administrative and support needs.


Program Specialist
Position Number 123245 & 123137

Duties Summary:

This position provides complex analytical work in support of the Consumer Advocate’s duties and responsibilities. The position primarily examines and recommends action on matters pertaining to, but not limited to, the following utilities and transportation matters: service quality, reliability, and resiliency; certification; operations; earnings; property evaluation; rates of return; operating ratio; emerging issues; relevant State and Federal laws and County ordinances; Public Utilities Commission rules and Decisions and Orders. The incumbent will analyze assigned projects, issues, and areas in order to provide technical advice and recommendations and also provides expert testimony before State and Federal agencies, as well as before the legislature, regarding regulated utilities and transportation matters, if necessary; plans directs, coordinates and organizes presentations and filings to be made before the aforementioned bodies.


PU Staff Attorney III
Position Number 110963 & 123135

Duties Summary:

This position will be responsible for providing legal services to the Division, its employees, officers, and consultants in carrying out its functions and responsibilities to represent, protect, and advance the interests of consumers of utility and transportation services on a statewide basis. In general, the position assists the Division in its review and analysis of matters pending before the regulatory bodies (e.g., the Hawaii Public Utilities Commission, the Federal Communications Commission, etc.) and recommends appropriate action for the Division’s consideration, reviews and assists in confirming that regulated companies are complying with relevant laws and rules, assists in the review of rules and regulations proposed by the regulatory agencies, prepares for and appears in evidentiary hearings, and assists in the preparation of legislative proposals relating to public utilities, transportation companies, the Division, or related matters.