In the State of Hawaii, pest control operators and the field representatives they employ must be licensed. A field operators license is required to identify infestations, make inspections, submit bids, and sign contracts on behalf of a licensed operator.
Under Hawaii law, licensed pest control operators are required to keep inspection reports, contracts, and other documents related to termite control for a period of two years.
Additional information about the distribution and use of pesticides in Hawaii is available from the Hawaii Department of Agriculture (HDOA), Pesticides Branch which regulates distribution and use. Click here to be redirected to that site: Link to Hawaii Department of Agriculture Pesticides Branch.
RICO relies on information from consumers to monitor conduct in the industry and to watch for unlicensed activity. For information about filing a complaint, click on the link below or call the RICO Consumer Resource Center to speak with an intake investigator about your complaint.