Help for Hawaii Homeowners Who Underwent Foreclosure During 2009-2010 From the Federal Independent Foreclosure Review Program

If you lost your primary residence through foreclosure in 2009 or 2010, you may be eligible for compensation or other relief under a Federal program known as the “Independent Foreclosure Review”.  As a part of a consent order with federal banking regulators in April 2011, the Office of the Comptroller of the Currency (“OCC”), the Office of Thrift Supervision (“OTS”) and the Board of Governors of the Federal Reserve System, fourteen mortgage servicers and their affiliates are identifying customers who were part of a foreclosure action on their primary residence during the period of January 1, 2009 to December 31, 2010.

The Independent Foreclosure Review affords Hawaii homeowners the opportunity to request an independent review of their foreclosure.  If the review finds that financial injury incurred because of errors or other problems during their home foreclosure process, they may be eligible for compensation or other remedies.

This program applies to any homeowner whose mortgage was serviced by one of the following mortgage servicing companies at the time they were foreclosed on:

America‘s Servicing Company Countrywide National CityMortgage
Aurora Loan Services EMCMortgage Corporation PNCMortgage
BACHome Loans Servicing EverBank/EverHome Mortgage Company Sovereign Bank
Bank of America Financial Freedom SunTrust Mortgage
Beneficial GMAC Mortgage U.S. Bank
Chase HFC Wachovia Mortgage
Citibank HSBC WashingtonMutual (WaMu)
CitiFinancial IndyMac Mortgage Services Wells Fargo Bank, N.A.
CitiMortgage MetLife Bank Wilshire Credit Corporation

Examples of conduct which might have led to financial injury include the following:

  • The mortgage balance amount at the time of the foreclosure action was more than you actually owed.
  • You were doing everything the modification agreement required, but the foreclosure sale still happened.
  • The foreclosure action occurred while you were protected by bankruptcy.
  • You requested assistance/modification, submitted complete documents on time, and were waiting for a decision when the foreclosure sale occurred.
  • Fees charged or mortgage payments were inaccurately calculated, processed, or applied.
  • The foreclosure action occurred on a mortgage that was obtained before active duty military service began and while on active duty, or within 9 months after the active duty ended and the servicemember did not waive his/her rights under the Servicemembers Civil Relief Act.

This list is not intended to be exhaustive.  If you believe you qualify for this program and would like to apply, please contact the Independent Foreclosure Review today for further information:

1-888-952-9105          Monday through Friday, 8 a.m. – 10:00 p.m. ET or
                                              Saturday, 8 a.m. – 5 p.m.  ET.

Website: www.IndependentForeclosureReview.com

You may also contact a Hawaii-based HUD counselor for free assistance.  Information on Hawaii-based HUD housing counselors is available at the following website:

http://www.hud.gov/offices/hsg/sfh/hcc/hcs.cfm?&webListAction=search&searchstate=HI

Or through HOPE Now at:

1-888-995 HOPE (4673)

Website: www.hopenow.com

The Independent Foreclosure Review is absolutely free.  There are no fees or charges to obtain a review.  Beware of anyone who calls or contacts you offering to assist you in obtaining an Independent Foreclosure Review for a fee.

DO NOT DELAY.  CONTACT THE INDEPENDENT FORECLOSURE REVIEW TODAY IF YOU BELIEVE YOUMAYBE ELIGIBLE.  THE DEADLINE TO SUBMIT AN APPLICATION FOR THIS PROGRAM EXPIRES ONDECEMBER 31, 2012.

Please contact the State of Hawaii Office of Consumer Protection at (808) 586-2636 if you have any questions.