Consumer Alert: State Urges Pahoa Residents to Contact Insurance Companies

Posted on Oct 31, 2014 in News Releases

DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS
Insurance Division

NEIL ABERCROMBIE
GOVERNOR

KEALII S. LOPEZ
DIRECTOR

GORDON ITO
INSURANCE COMMISSIONER

CONSUMER ALERT
Oct. 31, 2014

STATE URGES PAHOA RESIDENTS TO CONTACT INSURANCE COMPANIES
Coverage Rumors Cause Confusion for Homeowners Affected by Lava Flow

HONOLULU – Hawaii Insurance Commissioner Gordon Ito urges Pahoa residents to contact their insurance companies in light of coverage questions regarding “Abandonment of Property,” “Loss of Use and Alternative Living Expenses” and Vandalism” that have occurred on the Big Island.

“Our thoughts are with the residents in Pahoa during this very difficult time. We want to remind people to focus on their safety and well-being instead of worrying about coverage rumors,” said Ito. “If homeowners have any questions or concerns about their coverage, we ask them to reach out to their insurance company as soon as possible.”

Pahoa residents who still have questions or concerns after contacting their insurance company can reach out to the Insurance Division using the toll free Hawaii Island number, (808) 974-4000.

For more information, a lava informational brochure is available at cca.hawaii.gov/ins.

The DCCA Insurance Division oversees the Hawaii insurance industry, issues licenses, examines the fiscal condition of Hawaii-based companies, reviews rate and policy filings, and investigates insurance related complaints. For more information about the Insurance Division, visit cca.hawaii.gov/ins or call (808) 586-2790.

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Media Contact:
Lindsay Chambers
Insurance Division
Department of Commerce and Consumer Affairs
(808) 587-6735
Lindsay.K.Chambers@dcca.hawaii.gov
cca.hawaii.gov/ins