Consumer Advocacy – Public Utilities (DCA)

Many customers installing new rooftop solar systems will get to see their monthly electricity costs reduced faster under Quick Connect, a new Hawaiian Electric program that will accelerate the process for turning on new systems.

The innovative new program aims to support customers and Hawaii’s solar industry during the COVID-19 economic downturn. For the next 12 months, customers on O‘ahu, Maui and Hawai‘i islands installing new systems on circuits where the new program is available will not need the standard approvals before activating their systems.

An approval process that typically takes several weeks or months for each step to be completed can now be handled after the system is built and turned on, substantially reducing the wait for many new solar customers. If successful, Quick Connect may be extended beyond one year.

To determine eligibility, customers can check hosting capacity for all circuits on all three islands on the locational value maps available at https://www.hawaiianelectric.com/lvm.

Quick Connect allows customers’ solar systems to be installed first and approved later. It is a partnership with the solar industry in which they ensure system requirements are met so that the utility can maintain a safe and reliable grid for all.

Customers and contractors can find detailed specifications for eligibility at
https://www.hawaiianelectric.com/quickconnect.

Questions may be directed to [email protected] for O‘ahu; [email protected] for Maui and [email protected] for Hawai‘i Island.

The goal is to speed connections for customers and increase rooftop solar on those circuits with the most existing capacity while reducing administrative work for contractors and Hawaiian Electric. The Quick Connect option may be limited in the future as circuits fill up or if the new systems create unforeseen technical or operational problems.

View full news release here.