Consumer Advocacy – Public Utilities (DCA)

Hawaiian Electric Companies (HECO) has made available a free mobile app to download in the Apple iTunes and Google Play stores. The apps allows customers to sign up for services such as paperless billing and provide instant alerts on utility work or weather-related events.

A key feature of the app is the mobile outage map, which offers enhances features from the HECO online outage map introduced last year. Customers can view the map and zoom in for more detail on reported outages. The app also provides an option to report an outage via phone or through the app itself.