Consumer Advocacy – Public Utilities (DCA)

The Federal Communications Commission (FCC) established the National Verifier in 2016 to make Lifeline eligibility determinations and perform a variety of other functions necessary to enroll subscribers into the Lifeline Program.

Hawaii soft launched with four other states and one territory back in October 2018 to join the National Verifier. The soft launch period will allow Eligible Telecommunications Carriers (ETCs) to become familiar with and adjust and test their systems and business processes with the National Verifier online portal before its use become mandatory.  Consumers will be able to access the National Verifier at a later date once the full launch for these five states and one territory takes place.

View the full public notice on the FCC website.