Department of Commerce and Consumer Affairs

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Read More Repairs to a Unit By law, the landlord is obligated to make repairs due to normal wear and tear or perform any maintenance required, as time goes by. In all repair cases, the landlord has a good faith requirement to start the repairs as soon as possible. However, Hawaii law also states that the tenant is responsible to ...
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Read More Security Deposit The security deposit is monies paid by or for the tenant. It cannot exceed one month’s rent and it could include other deposits, such as key or pet deposits. The landlord can use the security deposit for unpaid rent, failure to return keys, cleaning costs if the tenant did not leave the unit in ...
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Read More Landlord/Tenant Code Handbook The Hawaii Residential Landlord/Tenant Code Handbook is published by the State of Hawaii, Office of Consumer Protection. If you wish to purchase a copy of the handbook, it is available at the Department of Commerce and Consumer Affairs in the King Kalakaua Building at 335 Merchant Street in the Cashier’s office on the ...
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Read More Motor Vehicle Repairs Don’t let an unlicensed mechanic or repair dealer steer you wrong. In Hawaii, motor vehicle repair dealers and mechanics must be licensed by the Department of Commerce and Consumer Affairs before they can work on the mechanical parts of your car. Licensing is enforced by RICO, the Regulated Industries Complaints Office. To find ...
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Read More Used Car Sales and Warranty Law Hawaii’s Used Car Sales and Warranty Law protects consumers who buy used vehicles from motor vehicle dealer in Hawaii. The law requires motor vehicle dealers to provide consumers with written information about any known material mechanical defects that may affect the safety and use of a motor vehicle. The law also requires dealers ...
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Read More Buying a Used Car Buying a car – new or used – can be exciting! RICO offers the following information to help steer you in the right direction! First, do some research before leaving the house…think about the car model and the options you want, so you have an idea of how much you will need to ...
Read More Buying a Used Car

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Read More Hawaii’s New Motor Vehicle Lemon Law Hawaii’s New Motor Vehicle Lemon Law establishes a procedure and forum for resolving complaints between consumers and motor vehicle manufacturers. Under Hawaii’s New Motor Vehicle Lemon Law, a consumer buying a new motor vehicle in this state should receive from the dealer, a written notice explaining the consumer’s lemon law rights and the ...
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Read More Buying a New Car Buying a car can be exciting! RICO offers consumers the following information to help steer you in the right direction! First, do some research before leaving the house! Think about the car model and the options you may want, so you have an idea of how much you will need to spend. Then, ...
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Read More Buying a New Car: Advertising Don’t let a misleading car advertisement steer you wrong. Hawaii law makes it illegal for car dealers to use certain terms when advertising new and used cars.  Specifically, terms or phrases that may mislead consumers into believing that what they’re getting is a bargain, when in fact, it’s not. Words such as ‘wholesale,’ ...
Read More Buying a New Car: Advertising

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Read More Car Rentals   Whether traveling for fun or business, the use of a rental car often becomes a foremost concern and major convenience that can’t be done without.  Here are some things you should know about rental car policies and what your rights are as a consumer.   No car rental company can require a ...
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