Contact

Due to COVID-19 and for the health and safety of consumers and staff, the Department of Commerce and Consumer Affairs (DCCA) offices will be providing modified hours of in-person services to the public. The King Kalakaua Building will be open to the public from 7:45 a.m. – 12 noon Monday – Friday, except state holidays.

Building access will only be allowed through the building’s front lobby via Merchant Street. A face covering is required to enter, and while conducting business in the building. Safety protocols including social distancing measures will be implemented, so we ask that you please follow instructions and plan your time accordingly. We thank you in advance for your cooperation and patience.

Staff will remain available during normal business hours to meet the needs of the public over the phone and online. The public is strongly encouraged to continue calling in or utilizing DCCA’s online services. Contact information for each division is available at http://cca.hawaii.gov/contact/. For a full listing of online services go to http://cca.hawaii.gov/covid19.

Due to the department’s modified schedule for in-person services, Business Action Center operations have also been modified. For Business Registration filings, please use the following links for: business name search, to register a business, or for more information on BREG forms and fees. Filings via email, mail, and fax will be accepted, however, processing times may be delayed when filed through these methods. Please include a brief memo containing your contact information and an email address with your filing. Approved and returned documents will be sent via email.

Hilo Business Action Center days have been suspended until further notice.

Maui BAC will mirror Oahu operations as outlined above. In-person services will be available from 7:45 a.m. – 12 noon Monday – Friday, except state holidays. A face covering is required, and safety protocols will be implemented.

If you need assistance, please email [email protected] or call (808) 586-2545 (Oahu); (808) 243-8679 (Maui). BAC staff will continue to work full-time to provide its services to the public through modified operations. We thank you for your understanding.

To chat with us online when logged into Hawaii Business Express (HBE) at hbe.ehawaii.gov, simply go to the “Start” page and click on the “Help” tab. The “Start agency help session” button appears in the “Ask the Agency” box on the right. This will allow us to provide real-time assistance to you.

Business Action Center

335 Merchant Street
Second Level, Suite 201
Honolulu, Hawaii 96813
Phone: (808) 586-2545
Fax: (808) 586-2733
Email: [email protected]
Hours: 7:45 am – 4:30 pm
Monday – Friday (except state holidays)

From the Neighbor Islands,
Dial extension 6-2545# after calling one of these toll-free numbers:
Kauai 274-3141
Maui 984-2400
Hawaii 974-4000
Lanai & Molokai 1-800-468-4644 (toll free)

Maui

2145 Wells Street, Suite 106
Wailuku, Maui 96793
Phone: (808) 243-8679
Fax: (808) 243-5807
Hours: 7:45 am – 4:30 pm
Monday – Friday (except state holidays)

Hilo

25 Aupuni St., Suite 1301
Hilo, Hawaii 96720
Phone: (808) 961-8947
Fax: (808) 935-1205
Hours: 9:30 am – 2:15 pm
*1st and 3rd Thursdays of the month
**Please call Oahu to confirm schedule**